Refund policy

Custom-Made Orders

Every car cover we make is custom-tailored to the exact vehicle details you provide — production begins shortly after your order is placed. Because of this, we're unable to accept returns or offer refunds once production has started, except in the case of a manufacturing defect or an error on our part (wrong size, wrong color, or damaged in transit).

Cancellations & Changes

You may cancel or change your order (vehicle model, color, or logo selection) within 12–24 hours of placing it, before production begins. To request a change or cancellation, contact us as soon as possible at [your support email] with your order number.

Defects & Errors

If your cover arrives damaged, defective, or doesn't match what you ordered, contact us within 7 days of delivery with photos of the issue. We'll arrange a replacement or refund at no cost to you.

Non-Refundable

Once production has begun (after the 12–24 hour window), orders cannot be canceled, returned, or refunded for reasons of personal preference or ordering error on the customer's part (e.g. wrong vehicle information entered).