FAQ

Ordering

How does ordering work?
Find your vehicle's brand collection, choose Indoor or Outdoor, and select your color. Before adding to cart, enter your car's exact make, model, and year in the field provided — this is required so we can cut your cover to the correct fit.

I don't see my exact car model listed. Can you still make a cover for it?
Yes. Our collections are organized by brand, and every cover is custom cut based on the exact vehicle details you enter at checkout — so as long as your car's brand has a listing, we can make a cover for your specific model and year.

Production & Shipping

How long does production and shipping take?
Every cover is made to order. Production and delivery combined typically take 4–6 business days. You'll receive tracking information as soon as your order ships.

Will I receive a tracking number?
Yes, you'll receive tracking information by email as soon as your order ships.

Fit & Sizing

How accurate is the fit?
Every cover is cut to your vehicle's exact make, model, and year — not a generic universal shape. Providing accurate vehicle details when ordering is essential to getting the right fit.

What if I'm not sure about my car's exact trim or chassis code?
Include as much detail as you have — make, model, and year is the minimum we need. If you know your trim or chassis code, adding it helps us fine-tune the fit even further.

Colors & Customization

What colors are available?
Our covers come in five colors: Black, Grey, Blue, Red, and Green.

Is the logo included?
Yes. Every cover includes your vehicle's embroidered logo at no additional cost — it's included by default with every order.

Do you include a storage bag?
Yes, every cover comes with a matching fabric storage bag included at no extra cost.

Indoor vs. Outdoor

What's the difference between Indoor and Outdoor covers?
Indoor covers use a soft, breathable fabric designed to protect your car's finish from dust while it's stored in a garage. Outdoor covers are built to handle exposure to the elements when your car is parked outside.

Care

How do I wash my cover?
Machine wash on a gentle cycle with cold water. Air dry or tumble dry on low heat. Avoid bleach and fabric softeners.

Returns & Cancellations

Can I change or cancel my order?
Yes, within 12–24 hours of placing your order, before production begins. Contact us as soon as possible with your order number if you need to make a change.

What if my cover arrives damaged, defective, or doesn't match what I ordered?
Contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or refund at no cost to you. For full details, see our Refund Policy.

Still have a question?
Reach out through our Contact page and we'll get back to you as soon as we can.